As soon as you have completed the booking process the confirmation page appears. This page shows all of your reservation details, including the booking number and your pin code, so you can access your confirmation online at 'My Booking'. We also send you a confirmation email with all your booking information

Yes, it's easy. You can cancel or change your booking via our self-service tool 'My Booking'. Please, remember to check the hotel's cancellation policy before making any changes to your booking. Non-refundable rooms and other special deals can have a different cancellation policy. Room specific cancellation information is included beside the room type under the 'Conditions' column.

A valid credit card is needed to guarantee the reservation with the hotel. However, you can make a booking using someone else's card provided you have their permission. If this is the case please mention the card holder's name, and that they have given permission for you to use their card, in the 'comments' box when you make your reservation.